---
title: "FAQ"
url: https://allinthefamilyjunkremoval.com/faq/
date: 2026-08-13
modified: 2026-08-13
lang: en
author: "Anthony Falco"
description: "FAQ | All In The Family Junk Removal – Long Island Family-Owned • Suffolk & Nassau Counties Frequently Asked Questions Everything you need to know about our junk removal, dumpster..."
word_count: 1454
---

# FAQ

FAQ | All In The Family Junk Removal – Long Island

Family-Owned • Suffolk & Nassau Counties

# Frequently Asked Questions

Everything you need to know about our junk removal, dumpster rentals, power washing, and light demolition services on Long Island.

General Questions

What areas do you serve? +

We proudly serve **all of Suffolk County and Nassau County** on Long Island. This includes Ronkonkoma, Medford, Patchogue, Port Jefferson, Smithtown, Huntington, Babylon, Islip, Brentwood, Commack, East Northport, Rocky Point, Hampton Bays, Bridgehampton, and surrounding towns.

Same-day service is often available — just call or text us to check availability in your area.

Are you a family-owned business? +

Yes! **All In The Family Junk Removal** is a true father-and-son operated company based in Ronkonkoma. We treat every job like it’s our own family’s property — with honesty, respect, hard work, and care.

What are your hours? +

We’re open **Monday through Sunday, 7:00 AM – 8:00 PM**.

Emergency and after-hours requests can often be accommodated — just call or text us.

Are you licensed and insured? +

Yes. We are fully licensed and insured for junk removal, dumpster rental, light demolition, and power washing.

How do I get a free quote? +

The fastest way is to **call or text 934-218-8322**. You can also email allinthefamilyjunkremoval@gmail.com.

Send photos of what needs to be removed and we’ll give you a clear, no-obligation price — usually the same day.

Junk Removal Services

What types of junk do you remove? +

Almost everything! Common items include:

- Furniture, mattresses, box springs
- Appliances (fridges, washers, dryers, stoves)
- Electronics & TVs
- Yard waste and landscaping debris
- Construction & demolition debris
- Hot tubs, sheds, decks, gazebos, and pools
- Estate cleanouts and hoarding situations
- Office and commercial junk

What items can you NOT take? +

We cannot take:

- Hazardous materials (wet paint, chemicals, solvents, pesticides, motor oil, gasoline)
- Propane tanks or pressurized containers
- Ammunition, fireworks, or explosives
- Medical waste or pharmaceuticals
- Asbestos-containing materials
- Loose lithium-ion batteries

Dried latex paint is usually fine. When in doubt, just ask us.

Do I have to move the junk to the curb? +

No. We offer full-service junk removal. Our team will come inside your home, garage, basement, attic, or yard and remove the items from wherever they are located.

How is junk removal priced? +

Pricing is primarily based on **volume** (how much space the items take up in our truck) plus labor and accessibility. We always give you a firm price **before** we start any work.

Do you recycle or donate items? +

Yes. Whenever possible we donate usable furniture and household goods and recycle materials. We believe in keeping as much as possible out of landfills.

Can you handle estate cleanouts or hoarding situations? +

Absolutely. We have extensive experience with estate cleanouts, full house cleanouts, and hoarding cleanup. We work respectfully and leave the property clean.

Do you offer same-day junk removal? +

Yes — same-day service is frequently available, especially when you call early. Text or call **934-218-8322**.

How should I prepare for junk removal? +

If possible, gather the items into one area and clear pathways. This helps us work faster. However, we can also do the sorting and moving for you if needed.

Do you remove items from basements, attics, or upstairs? +

Yes. We remove items from basements, attics, upstairs rooms, garages, and anywhere else on the property.

Are there extra charges for stairs? +

Stairs or difficult access can affect the final price. We always explain this clearly in the quote before any work begins so there are no surprises.

Do you do commercial junk removal? +

Yes. We handle offices, retail spaces, warehouses, and commercial cleanouts across Suffolk and Nassau Counties.

How long does a typical junk removal job take? +

Most residential jobs take between 30 and 90 minutes. Larger cleanouts or estate jobs can take longer depending on the volume of material.

Can you remove refrigerators and freezers? +

Yes. We remove refrigerators and freezers regularly. Please empty them beforehand if possible so we can move them more easily.

Do you take mattresses and box springs? +

Yes. Mattresses and box springs are one of the most common items we remove.

Can you haul construction debris? +

Yes. We regularly remove drywall, wood, tile, flooring, cabinets, and general construction debris from renovations and remodeling jobs.

Dumpster Rentals

What size dumpsters do you offer? +

We offer roll-off dumpsters in these sizes:

- **10-yard** – small cleanouts or minor remodeling
- **15-yard** – medium cleanouts or small renovations
- **20-yard** – larger home cleanouts or medium construction jobs
- **30-yard** – major renovations or whole-house cleanouts

What are the weight limits for your dumpsters? +

Each dumpster size includes a weight allowance. Typical included weight limits are:

- **10-yard** → 1 to 2 tons (2,000 – 4,000 lbs)
- **15-yard** → 1.5 to 2.5 tons (3,000 – 5,000 lbs)
- **20-yard** → 2 to 3 tons (4,000 – 6,000 lbs)
- **30-yard** → 3 to 4 tons (6,000 – 8,000 lbs)

Exact weight allowances can vary slightly by job and material type. We will confirm the exact limit when you book so there are no surprises.

What’s included with a dumpster rental? +

Your rental includes delivery, pickup, and a weight allowance (see weight limits above). We keep pricing simple and transparent.

How long can I keep the dumpster? +

Most customers keep the dumpster for several days to a couple of weeks. Need it longer? Just let us know — extensions are available.

What can I put in the dumpster? +

Household junk, furniture, construction debris, yard waste, wood, drywall, and general trash are fine. Hazardous materials, liquids, tires, and certain electronics are restricted.

Do I need a permit for a dumpster? +

If the dumpster is placed on your private property (driveway or yard), a permit is usually not required. Street placement may need a local permit — we can guide you.

What happens if my dumpster goes over the weight limit? +

If the dumpster exceeds the included weight allowance, an overage fee is charged based on the extra weight. The exact rate depends on current disposal costs.

We always explain the weight limit clearly when you book so you know what to expect. Heavy materials like dirt, concrete, brick, or roofing shingles fill the weight limit much faster than regular household junk.

Power Washing & Light Demolition

What power washing services do you offer? +

We provide professional power washing and soft washing for houses, driveways, walkways, decks, patios, fences, and more.

What light demolition services do you provide? +

We handle light demolition of sheds, decks, gazebos, hot tubs, above-ground pools, and similar structures — including full cleanup and removal.

Process, Payment & More

How does the process work? +

1. Contact us by phone, text, or email (photos help).

2. We give you a clear quote.

3. Schedule a convenient time.

4. Our team arrives, confirms the price, and gets to work.

5. We leave your property clean and tidy.

Do I need to be home during the job? +

It’s preferred so we can confirm the final price with you. We can also work with key arrangements if you need to be away.

What forms of payment do you accept? +

We accept cash, check, and major credit cards. Payment is typically due at the completion of the job.

When is payment due? +

Payment is due when the job is completed unless other arrangements are made in advance.

Is tipping expected? +

Tipping is never required or expected. If you feel our team went above and beyond, a tip is always appreciated but completely optional.

What is your cancellation policy? +

Please give us as much notice as possible if you need to cancel or reschedule. We are flexible and will work with you.

What happens if it rains on the day of service? +

Light rain usually does not stop us. Heavy storms or unsafe conditions may require us to reschedule for everyone’s safety.

Do you offer recurring or scheduled service? +

Yes. We can set up recurring cleanouts for property managers, businesses, or ongoing projects. Just let us know your needs.

Why choose All In The Family Junk Removal? +

We’re a local Long Island family business that treats every customer like family. You get honest pricing, reliable communication, careful work, eco-conscious disposal, and a team that actually shows up when we say we will.

## Still have questions?

We’re happy to help. Call or text us anytime — we’re a real local family business, not a call center.

[Call / Text 934-218-8322](tel:9342188322)
[Email Us](mailto:allinthefamilyjunkremoval@gmail.com)

All In The Family Junk Removal • 1 Elan Ln, Ronkonkoma, NY 11779

Serving Suffolk & Nassau Counties with pride